Contact Us

Got a question you can't find an answer to or need a little extra help with your order? Have you checked out our FAQ's on the shipping page, as this may already answer your query. 

If you still need help, drop us a message and we'll get back to you as soon as we can. 

Our hours are Monday - Friday, 8am - 4pm (excluding bank holidays) and aim to respond to all enquiries within 24 hours. To help us answer you as quickly as possible, please include your Order Number in all correspondence.

We thank you in advance for your patience. It can get very busy in the summer months for our small team and it may take longer to respond.

We’re a working studio rather than a store. If you'd like to come and try on some pieces then get in touch and we'll find a time to accommodate you.



Whatsapp: +447497801699

Phone: (0044) 01173123253


Company details

Burnt Soul Limited

Company Number: 0951496

VAT Registration Number: GB248020333 

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