Contact Us

 

We're a small team, and each of us wears many hats! We pride ourselves on providing genuinely personal customer service, so whenever you get in touch, you'll always be speaking to a real person who knows our products inside and out.

We do our best to prioritise urgent enquiries, but we kindly ask for a little patience with general enquiries while we work through them. Design requests can sometimes take a few days to respond to, although we'll always do our best to meet any deadlines you've shared with us.

If you have any questions, just drop us an email at joinus@burntsoul.com – we're always happy to help.

 

Visiting the studio

We are a busy working studio, especially in the summer. We love having people in to try items, but we have limited time to spend with each person.

Click on our 'Try Before You Buy' service to book in your 30-minute time slot. This service is completely free, but we do ask that if your appointment needs to be cancelled or amended, you give us as much notice as possible.