We hope you are head over heels in love your Burnt Soul purchase but if it's not quite right you can return the item/s to us in their original condition* within 14 days of receipt for a refund or within 30 days for an exchange or credit note.
Ideally we want to get you a size that fits like a glove first time... reducing our carbon foot print and maximising catsuit time is the ultimate goal.
If you do need to exchange or return then we do offer free returns to our UK customers - As a small business, this isn't a service we offer lightly and is in place to aid you to your perfect piece. If we feel it's being taken advantage of then we are within our right to limit or stop the free returns service at any point.
If you need more help on sizings and styles, drop us an email or call the studio on 01173 123 253. Our team are are incredibly knowledgable about all things stretchy and fantastic and will be able to give you the best advice.
* If you are expecting to return items then we just ask that they are returned in the same condition you received them in. When trying on its best if you...
- Are free of perfume, powdery deodorant or creams to avoid marking the garment
- Keep away from strong smells or any little fur balls that love a box to curl up in!
If an item is returned in an unsaleable condition you could be subject to a £10 dry cleaning fee or even refused a refund.