Shipping
We dispatch orders Monday to Friday (excluding UK Bank Holidays).
Please allow 1 working day for us to process your order before it's dispatched.
If you've selected our leg-shortening service, please allow an additional 2 working days for your order to be altered before shipping.
If you have any questions, just drop us an email at joinus@burntsoul.com – we're always happy to help.
UK
| SERVICE | DETAILS | PROCESSING TIME | COST |
|
Royal Mail Next Day
|
Fully tracked with Royal Mail. Signature required |
Next Working day
|
£12
|
| Royal Mail Tracked 24® | 1-2 working days | Next Working day | £6 |
|
Royal Mail Tracked 48®
|
2-3 Working days | Next Working day |
£4 or free on orders over £150
|
INTERNATIONAL
| COUNTRY | STANDARD | COST | DUTIES + FEES |
| Ireland |
2-4 working days |
€15 | Calculated at checkout |
|
Germany/Netherlands
|
2-4 working days
|
€15
|
Calculated at checkout
|
|
USA
|
3-5 working days
|
$26 USD
|
Calculated at checkout
|
|
Canada
|
5-8 working days |
$39 CAD |
Not included - Billed via your local postal service |
|
Australia
|
5-8 working days
|
$42 AUD
|
Not included - Billed via your local postal service
|
| Switzerland | 3-5 working days | €15 |
Not included - Billed via your local postal service |
UPDATE: Due to increasing customs requirements, paperwork, and import regulations, from 1st July 2026 we are no longer able to ship worldwide.
We now only ship to the countries listed in the table above. Even if we have previously shipped to your country, we are unfortunately no longer able to do so.
We kindly ask that you don't contact us to request exceptions, as we're unable to accommodate them. If your country isn't listed, you're welcome to have your order shipped to a friend or forwarding address in one of our supported countries.